Frequently Asked Questions

Plentii is a remote-first, skills-based volunteering platform that matches skilled professionals with nonprofits and small businesses that need their expertise so good intentions turn into measurable impact.

Flexible, remote, and no commute.

Join (create a short profile), Browse curated briefs, Match with an organisation, then Deliver via a focused 55-minute call or concise written guidance.

We focus on quick, high-value wins that fit busy schedules

Absolutely. We designed Plentii so that anyone with valuable skills can jump right in - no nonprofit experience required. We aim to ensure that your strengths and skills align with each engagement's needs, giving you a straightforward way to contribute right from the start. If you ever have questions, we're here to guide you, so you can focus on what matters most: making a real impact with your expertise.

You'll book a time via the scheduler (auto time-zones).

House rules: cameras on (bandwidth permitting), Volunteer keeps time, no slides unless the brief asks, confidential by default.

Here is a typical call agenda for a 55-minute call: Warm intros (0–5) → Context (5–10) → Deep-dive & advice (10–40) → Action recap (40–50) → Close & feedback (50–55)

Use the reschedule link in your booking confirmation email. Please limit reschedules to two. No-show once? We'll try to rebook. Repeat no-shows may pause access during the pilot.

Provide concise, asynchronous advice per the brief. Upload a PDF or Google Doc link. Keep it plain, skimmable, and actionable (bullets, numbered steps, links to any frameworks/templates). All information stays confidential between the Volunteer, the Organisation, and Plentii. Feedback survey after upload submission.

Most calls are 55 minutes. Written guidance is usually 1–2 focused hours for a concise mini-playbook or checklist, depending on the brief.

Experienced Business professionals; typically 10+ years experience. Pragmatic, kind, and comfortable giving crisp advice.

Yes at this stage we use LinkedIn to verify identity and experience quickly.

No. Plentii is pro bono. There are no Volunteer fees.

Absolutely. We will provide a simple description and, where available, a reference/impact note from the organisation.

Yes note it when you book. For written work, co-authoring is fine; just be clear who leads.

Lightweight due diligence with a focus on Africa-based organisations tackling operational or strategic challenges suitable for remote advice.

No. We value transferable, practical expertise; the call agenda and brief provide context.

The Scheduler shows your local time automatically and coordinates with the organisation's time zone.

Life happens - please give 24 hours' notice where possible. Two reschedules max. Repeat no-shows may lead to a temporary pause.

By default, organisations can use your advice/deliverables internally to advance their mission. If a public share is requested (e.g., website), you'll be asked to consent and be credited.

Yes confidentiality applies by default.

Yes you retain your underlying IP (templates/frameworks). The organisation can use the final advice you delivered for its own operations.

Be respectful, inclusive, and professional. Harassment, discrimination, or offensive content is not tolerated. Report issues to tellusmore@plentii.world immediately.

Please disclose any potential conflict (e.g., competitors, prior relationships).

Flag it via support. We'll mediate, document the issue, and re-match if appropriate.

We keep data minimal for operations (matching, scheduling, feedback). See our Privacy Policy for details and retention timelines.

We'd love to help you explore how Plentii can support your organisation's goals. For more details on our process, volunteer engagement, or any other questions you might have, email us at tellusmore@plentii.world

Our team is here to guide you every step of the way, from creating your profile and project listing to connecting with skilled volunteers who are ready to make a difference.

Yes.

After each engagement (call or written), both sides complete a 1–2 minute survey so we can track impact and improve future matches. We may request a short call to discuss further.

At this stage we will have internal ratings to improve matching; public ratings may come later.

Use the same email address you created your profile with and email support@plentii.world.

The pilot focuses on African organisations and remote-first Volunteers globally.

We love feedback and answering your questions. Email us at tellusmore@plentii.world

Available to organisation hosts. When connected, Plentii automatically creates a Zoom meeting and join link for each booking whose location is set to Zoom. Plentii creates and manages only the meetings it makes for your bookings, and reads your basic Zoom profile once (name, email, account ID) to identify the account. It never accesses your recordings, chat, transcripts, or existing meetings.

Add (connect)

1. Sign in and open Scheduling → Integrations (plentii.world/scheduling/dashboard?tab=integrations).
2. Click Connect Zoom and authorise Plentii in the Zoom window.
3. You return to the Integrations tab showing a Connected badge and your Zoom account email.

Use

1. Open Scheduling → Meeting Types and create or edit a meeting type.
2. Under Location Type, choose Zoom.
3. When a volunteer books that meeting type, Plentii creates a Zoom meeting and shows the join link on the confirmation page and in the confirmation/reminder emails. Cancelling the booking deletes the Zoom meeting.

Remove (disconnect in Plentii)

1. Open Scheduling → Integrations.
2. Click Disconnect Zoom. Your stored Zoom tokens and profile are deleted immediately. Existing bookings are not affected.

Remove from your Zoom account

1. Sign in to the Zoom App Marketplace and go to Manage → Added Apps.
2. Find Plentii Scheduling and click Remove.
3. Zoom notifies Plentii, and we automatically delete all Zoom data we hold for you and confirm the deletion back to Zoom.

You can also request deletion of your stored Zoom data at any time by emailing privacy@plentii.world.

When connected, Plentii checks your Google Calendar for busy times so it won't double-book you, adds confirmed bookings to the calendar you choose, and can auto-generate a Google Meet link for meeting types set to Google Meet. Plentii reads only the busy times it needs to check availability and your basic profile (name, email) to identify your account.

Add (connect)

1. Sign in and open Scheduling → Calendars (plentii.world/scheduling/dashboard?tab=calendars).
2. Click Add Google Calendar (shown as Connect Google Calendar if you have none yet) and authorise Plentii with Google.
3. Your calendar appears under Calendars to check for conflicts with a Connected badge.

Use

• Conflict checking: every connected calendar is checked when working out your availability.
• Booking events: under Calendar to add events to, pick the default calendar that confirmed bookings are added to.
• Meeting links: in a meeting type, set Location Type → Google Meet to auto-generate a Meet link per booking (requires a connected Google calendar).

Remove (disconnect in Plentii)

1. Open Scheduling → Calendars.
2. Click the Disconnect (✕) button next to the Google calendar. This removes the connection and its synced events from Plentii.

Remove from your Google account

1. Go to myaccount.google.com/permissions.
2. Under Third-party apps & services, select Plentii and click Remove access.

You can also request deletion of your stored data at any time by emailing privacy@plentii.world.

When connected, Plentii checks your Outlook / Microsoft 365 calendar for busy times so it won't double-book you, adds confirmed bookings to the calendar you choose, and can auto-generate a Microsoft Teams link for meeting types set to Teams. Plentii reads only the busy times it needs to check availability and your basic profile (name, email) to identify your account.

Add (connect)

1. Sign in and open Scheduling → Calendars (plentii.world/scheduling/dashboard?tab=calendars).
2. Click Add Microsoft 365 and authorise Plentii with Microsoft.
3. Your calendar appears under Calendars to check for conflicts with a Connected badge.

Use

• Conflict checking: every connected calendar is checked when working out your availability.
• Booking events: under Calendar to add events to, pick the default calendar that confirmed bookings are added to.
• Meeting links: in a meeting type, set Location Type → Microsoft Teams to auto-generate a Teams link per booking (requires a connected Microsoft 365 calendar with Teams enabled). If Teams isn't enabled, Plentii shows how to switch it on and reconnect.

Remove (disconnect in Plentii)

1. Open Scheduling → Calendars.
2. Click the Disconnect (✕) button next to the Microsoft calendar. This removes the connection and its synced events from Plentii.

Remove from your Microsoft account

• Personal accounts: go to account.microsoft.com/privacy → Apps and services that can access your data → remove Plentii.
• Work/school (Microsoft 365) accounts: go to myapps.microsoft.com and remove Plentii, or ask your Microsoft 365 administrator.

You can also request deletion of your stored data at any time by emailing privacy@plentii.world.